F.A.Q

Sunday, January 4, 2009

The conventional Q&A

Do you have ready stocks?

Yes. Just few pieces. Most items we have no stocks.

We will prepare the products after you make an order on line.

It usually needs min 1 week or maximum 2 weeks to wait the goods arrive.

 

How to pay my order?

We receive the payment of Internet Banking and Machine Cash Deposits.

 

How to know the freightage?

We will check that if all the goods is arrived and let you know.

If you have no problem, we will send the package quickly after we accepted your payment for goods.


Can you give me a discount, if I buy many clothes or bags

All items are set to lowest and net price. No further discount will be given.


Can I choose the way that you send the package for me?

Yes, because the postage of package is different. We provide three ways:

Pos Express

- cheap and fast. deliver to mailbox. no signature required

Pos Laju

- expensive and fast. deliver to door to door. signature required upon receive.

Pos Register

- cheap and slow. deliver door to door. signature required upon receive.


If you don't know how to choose we'll try our best to find the cheaper express for you.

Don't worry about that.


How many days can I receive my package? Will you give me any message?

We send the package by post office,

Pos Express need 1-3 working days

Pos Laju need 1-3 working days

Pos Register need 4-6 working days

(Some state will need more time depends on the area you live in. )

 

How can I do if I find imperfect products after I receive the package?

we'll keep a check on every pack before we send out.

If you find imperfect products really, you can contact with us by e-mail or MSN.

We'll tell you how to do about the next step at that time.


May I have the present if I cohere with the promotion of your shop?

Yes, you can. But we won't put the present into your package if it will effect the freightage.

 

How long do you update new items for your shop?

We have new items every week. Welcome to our shop oftentimes.

 


Thanks for your visit.

posted by Tendance de Mode at 10:14 AM 0 comments